What do you think that (if any) is the role of emotions while doing business?

Case 2: Raising his voice, Mr. Pauli . . . Raising his voice, Mr. Pauli, Gialli’s college, responded, “What do you mean, a crazy idea? We have carefully considered the pros and cons and believe that it would greatly benefit the buyer.”“Please, don’t’ get overexcited” implored Mr. Johnson. “We need to provide solid arguments and should not get sidetracked by emotional irrelevancies.”Before the Dutch representative, Mr. Bergman, had a chance to explain why he thought it was a crazy idea, the two Italian colleagues left the room for a time-out. “This is what I call a typical Italian reaction,” Mr. Bergman remarked to his colleagues. “Before I even had a chance to give my arguments as to why I think the idea is crazy, they walk out.”The other managers were squirming uncomfortably in their chairs. They did not know what to think. Mr. Johnson got up and left the room to talk to the Italians.Question: What do you think that (if any) is the role of emotions while doing business?