How might the medical office staff introduce the EHR system and point of care (POC) documentation to patients and ensure continued personal connection when transitioning to an EHR system?

DQ 1 :How might the medical office staff introduce the EHR system and point of care (POC) documentation to patients and ensure continued personal connection when transitioning to an EHR system?DQ 2 :In Chapter 4, you read about communication in the medical office. Please describe how communication can be improved with the use of an EHR system and identify some etiquette tips pertaining to communication.One reference must be from the following sourcePepper, J. (2020). The electronic health record for the physician’s office (3rd ed.). St. Louis, MO: Elsevier