Describe A Service Department with complaints from 7% of its customers.

A Manufacturing Department producing widgets with an internal production rejection rate of 2% and a return within warranty period of 5%.A Service Department with complaints from 7% of its customers.Neither department has detailed records of what the issues are. In your paper, recommend a proposed quality improvement plan based on the COPIS model. The recommendation should include the following:Build the justification for a quality improvement plan.Identify several approaches to customer service and describe one more in depth; illustrate the relationship between customer loyalty and output satisfaction.Design an output-control and measurement approach to improve process performance.Evaluate different process-improvement and management approaches.Justify a recommended process-improvement approach.Develop an input-measurement and management approach.Develop a supplier-management approach to improve input and supplier quality.Propose your customer-focused recommendations in your summary or conclusion.You improvement plan must incorporate at least three scholarly sources in addition to the course text.