Whose job is it to explain the situation to patients when their insurance does not cover planned services?

C14 Whose job is it to explain the situation to patients when their insurance does not cover planned services? Because of the nature on the contact between a collections specialist (in or out sourced), phones call sometimes be difficult and the collection specialist may need to involve their managers. Should all patients requests for a manager be honored? What you do if you were the collection specialists and a patient asks for your manager? When should a practice keep collections in house or be outsourced? C17What are some of the differences in working for a hospital facility and for a physician practice? Which employment setting is more likely to have specialized job functions?Final discussionCongratulations you have completed the insurance class! What are some of the advantages and disadvantages of a career in medical insurance? Do you understand the difference from hospital billing/reimbursements to that of a physicians practice?HCM2163C14Explain why cultural proficiency alone cannot address health disparities or social determinants of health. What other initiatives could be put in place? What are the benefits of implementing programs to address cultural competence within a health care organization? What are the costs of not implementing such programs?