In your opinion, should the user be expected to create and configure an email account or should tech support do it?

In your opinion, should the user be expected to create and configure an email account or should tech support do it? (Talking business setting; if you’re setting up a private account for non-work purposes it’s up to you to set up the email.)In which situations is each one better?https://www.doteasy.com/domain-email-and-website-hosting-articles/pop3-vs-imap-which-one-should-you-use