Describe a time at work or at school when you had to deal with aggressive or rude behavior.

Part of creating positive climates is making sure that you are sharing positive messages. Because human communication is so complex, there aren’t any foolproof words, phrases, or formulas for creating positive climates. Nonetheless, research suggests strategies that can increase the odds of creating and maintaining positive relational climates- even when the message you are delivering is a tough one ( Adler, Rosenfeld, & Proctor, 2018).Instead of a self-report survey with scoring, for this assessment, answer the following questions in self-reflection, and see how your responses compare to categories of supportive behaviors found on the attached document. Gibb’s support & defensiveness grid.doc Gibb’s support & defensiveness grid.doc – Alternative Formats Answer these questions using full sentences in the text submission box of this assignment:Describe a time at work or at school when you had to deal with aggressive or rude behavior. How did you respond, and how would you have preferred to respond?When working in a team, how did your communication help to establish a positive climate? If you feel that your communication was not positive, why did you choose to communicate in a less than positive way?If you were training other students/employees on how to create a positive climate using communication strategies learned in this class, what advice would you give them?