What potential benefits and risks do you foresee with the approach you are supporting?
The following question can apply to many settings. Please post your thoughts to the question, but also think ahead about how you will apply the ideas to your course project. (course project: high turnover rate at at&t call centers)Post an answer to the following questions:Do you think leaders should use tools and techniques of information and data analysis for problem solving, or is using our leadership intuition, experience, and general know-how sufficient? What potential benefits and risks do you foresee with the approach you are supporting?REFERENCES: Use your BMGT8616 coursepack to read:Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2016). Strategic management: Competitiveness & globalization (12th ed.). Boston, MA: Cengage Learning.Chapter 2, “The External Environment,” pages 43–55.Use the Capella University Library to read the following:Rasio, H., & Lundström, N. (2017). Managing chaos: Lessons from movies on chaos theory. Administration & Society, 49(2), 296–315.Weiner, J., Balijepally, V., & Tanniru, M. (2015). Integrating strategic and operational decision making using data-driven dashboards: The case of St. Joseph Mercy Oakland Hospital. Journal of Healthcare Management, 60(5), 319–330.Use the Internet to read the following:Paul, R., & Elder, L. (1996, June). Distinguishing between inert information, activated ignorance, activated knowledge. The Critical Thinking Community.Wheeler, D. J. (2009, December 1). The four questions of data analysis. Quality Digest.Wheeler, D. J. (2009, March 31).
