In what ways do you believe the story’s conflicts/situation, character relationships/problems have been crafted to build our empathy for him, and/or identification with him?

Consider the character of Tony Soprano and how he is established in the pilot episode of The Sopranos. In what ways do you believe the story’s conflicts/situation, character relationships/problems have been crafted to build our empathy for him, and/or identification with him? Do you identify with him? Why or why not? And if you don’t, is there another character with whom you identify?