Demonstrate ability to apply course concepts using to a real organization

Students are to individually research and select an organization that they are familiar with and conduct a structured interview with one of its senior leaders. If practical and appropriate, the seven Criteria for Performance Excellence areas may serve as a basis for the interview (but not required) with the overarching purpose being to identify typical business practices within their organization or specific work unit. A written summary report is to be prepared including: why the organization was selected; a description of the typical practices; a discussion of gaps (if any) between the typical practices reported and various best practices such as those identified with organizations winning the Baldrige; and, a summary paragraph indicating the overall lesson(s) for students of Engineering 409. The summary report is worth 50 points, submitted to the instructor in accordance with the class schedule. Learning Objectives: Demonstrate ability to research and analyze gaps in organizational practices Stimulate thinking related to leadership in organizations Demonstrate ability to apply course concepts using to a real organization.