Aside from diversity training, what appropriate steps might employers take to ensure customers and their orders are matched?

CH 61- Although only six percent of the U.S. population, Americans of Asian descent comprise the fastest growing group in the United States, and they have higher household income and spending power than average American households. As discussed in Focal Issue 6.1, Asians have been targeted by overtly racist behavior, with negative outcomes for the offenders’ employers. Papa John’s Pizza reacted swiftly to an employee’s behavior, as discussed in the following news article. After reading the article, answer the questions that follow.Aside from diversity training, what appropriate steps might employers take to ensure customers and their orders are matched?https://www.cnn.com/2012/01/08/us/new-york-papa-johns-receipt/index.html2- Which of Cox & Blake’s reasons for valuing diversity is particularly relevant to what happened at Papa John’s?CH73-The social construction of race is discussed in Chapter 1. After viewing this video, answer the following questions.What lessons were the parents teaching Anna by moving away from Tzafar while seated on the bench?https://www.youtube.com/watch?v=otUJkN7NeAI4- Would Anna’s parents have refused the bone marrow had they known it was from Tzafar?5- If Anna’s parents owned a business, and people who look like Tzafar applied for a job there, how might they be treated?CH8 6- The 2000 Census allowed people to self-identify as more than one race, and 7 million people did so at that time. After reading the article and reading the chapter, answer the following questions:In the article, one biracial (Black/White) young man self-identified as Black on the Census. What might be the results of him self-identifying as White if he were applying in person for a job? Would self-identifying as White exempt him from racial profiling?http://www.nbcnews.com/id/36646538/ns/us_news-census_2010/t/black-or-biracial-census-forces-some-choose/#.WrpE3YgbOUl7- Which state has the largest proportion of multi-racial residents?do not use sources