Describe what emotional labor is, and what type of jobs draw upon one’s emotional labor today.

Discuss the findings from the Murthy and Lewis article. How does or can social media help and hurt your workplace? After reading the provided article, discuss the role that groupthink played in the ‘Challenger’ disaster. What was learned from this experience, and what can be said about the decision making process in organizational settings? The reading in ISL discussed the concept of “emotional labor.” Describe what emotional labor is, and what type of jobs draw upon one’s emotional labor today. Consider the concept of cancel culture in today’s society. Do you think it will get better or worse in the future and why based on what you know of social psychology.