Identify a public safety organization (local, state, federal) and examine published materials about that organization.

Identify a public safety organization (local, state, federal) and examine published materials about that organization. Using the case study scenario, prepare a three-to-six-page paper based on your efforts to evaluate the organization’s customer service and how it ensures quality control and quality assurance. (As part of your references, you must list documents detailing the organization upon which your paper is based.)