1. If you were a manager in a manufacturing plant and you were asked to design and implement self-managed work teams, what kind of intervention strategy would you use? How would you involve first-line supervision in this process? What kinds of problems would you anticipate?2. Describe how an organization introduces change and how such changes can produce desired effects. Do you think that an organization can replicate another organization’s procedure and get the same results? Why or why not?3. When are internal change agents more likely to be successful, as compared to external change agents? If both are involved in the same intervention, what kinds of problems could arise? How are these problems resolved?4. What change agent skills are necessary for helping a dysfunctional group become more effective? What if problems exist between managers? What happens if they refuse the help of the change agent?Source: Human Resource Development: Talent Development (7th Ed.). By Jon M. Werner. Publisher: Cengage Learning. ISBN 13: 978-1-305-57664-3.