Explain whether the resistance to change was caused by an internal or external factor.
Describe a situation where you or someone you know was resistant to change as identified in one of following areas:
- Self-interest
- Lack of understanding
- Lack of trust in management
- Differing assessments of the need for change
- Low tolerance for change
Explain whether the resistance to change was caused by an internal or external factor. Using Kotter’s theory for change, provide a plan for overcoming that resistance. What will be done and how will you know that the plan has worked?
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