The kaizen philosophy seeks to encourage suggestions, not to
find excuses for failing to improve. Typical excuses are, “If it’s not
broken, don’t fix it,” “I’m too busy to work on it,” “this is how we
have always done this,” and “It’s not in the budget.” Think of at least
3 other excuses people give for why they don’t try to improve.
As a leader, how might you respond to 3 of 4 of these statements?