How did the experience of workplace incivility affect the morale and productivity of staff in the work area?

*How did the experience of workplace incivility affect the morale and productivity of staff in the work area? *What could you, as a nurse leader, do to mitigate the situation – i.e., remove barriers to workplace incivility? (Provide at least 3 strategies and support them with scholarly references NO OLDER THAN 5 YRS) *What impact did this occurrence of workplace incivility have on patient outcomes (or could have had on patient outcomes)? Be specific. Identify a minimum of 2 patient outcomes that either were affected or could have been affected.