Read “Case 2-2: Performance Management at KS Cleaners” from the
textbook. Answer questions #1, #2, and #3 (located at the end of the
case study and also as follows).
Question #1: In the context of KSC, critically evaluate the
availability of any prerequisites to implementing a performance
Question #2: Discuss your plans for developing formal job descriptions for the employees at the second shop.
Question #3: Explain key features of developing performance plans for
the employees. Provide examples of factors you would consider in
developing such plans for the dry cleaner.
You will need to include a brief introduction of the case and
critically evaluate the current situation of KSC. It is important to
display adequate analysis of the case and integrate sufficient support
from scholarly resources throughout the assignment. Use suitable
headings and subheadings to organize the work in an appropriate manner.