I. What does Big Data mean to NH Hoteles? Briefly describe how this
organization came to realize that Big Data was the key to improving
their business operations. How did they determine what data was needed
and how to manage the information that was available to them?
II. What were their main challenges? Explain the challenge(s) they
encountered with data collection and the efficient processing of this
information to gain actionable insights about their hotels.
III. What was the proposed solution, and the impact of results?
Describe the solution that was developed and implemented to solve their
business challenges with managing and analyzing customer feedback. How
does the solution give NH Hoteles a competitive advantage and what
technologies were deployed to make this solution effective and efficient
to serve its purpose?