Ryan is clearly in a difficult situation. She just started at a
new company and is already contending with conflict. As she prepares for
her difficult conversation with Gretchen, she is mindful of the fact
that there will be a power differential between her and Gretchen. Why is
power important to negotiations and this situation? What is the source
of power that Ryan holds? Why?
When preparing for a difficult conversation, particularly when
there is a power differential, it is important to practice or rehearse
how you will open the conversation. Based on the facts, put yourself in
Ryan’s shoes and compose a paragraph that you would state to Gretchen to
start the conversation.
Another key factor in having a difficult conversation is preparing
by having a list of questions ready for the other party. Prepare 5
questions for Ryan to ask Gretchen during the course of their
Ethics plays an important role in all aspects of negotiation and
conflict resolution. Identify at least 3 ethical situations that are
present or could arise based on the scenario. Explain why each issue is
problematic and provide a way of either resolving or preventing it.